Privacy Policy

1. Introduction

neurovento ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our services. This Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read the following carefully to understand our practices regarding your personal data.

2. Information We Collect

We may collect and process the following categories of information:

• Contact information — such as name, email address, and phone number when you submit an enquiry or request materials.
• Account information — details you provide when registering for or using our services.
• Technical data — IP address, browser type, device information, and usage patterns collected automatically through cookies and similar technologies.
• Communications — records of correspondence if you contact us directly.

3. How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining our website and services.
• Responding to enquiries, requests for information, and support requests.
• Sending administrative communications, such as updates to this Policy.
• Analysing usage of our website to improve content, layout, and functionality.
• Complying with legal and regulatory obligations.

4. Legal Basis for Processing

Where applicable data protection law requires it, we rely on one or more of the following legal bases to process personal data: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided those interests are not outweighed by your rights and freedoms.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to distinguish you from other users, remember your preferences, and understand how visitors interact with our content. You can set your browser to refuse some or all cookies, or to alert you when a website sets or accesses cookies. If you disable cookies, some parts of our website may become inaccessible or not function properly.

6. Sharing and Disclosure of Information

We do not sell personal data. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, or communications.
• Professional advisers, including legal, financial, and regulatory consultants, where necessary.
• Regulatory authorities or law enforcement, where required by applicable law.
• A successor entity in the event of a merger, acquisition, or sale of assets.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Retention periods vary depending on the nature of the information and the context in which it was collected.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Where personal data is transferred outside of your jurisdiction, we take steps intended to ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Your Rights

Depending on your jurisdiction, you may have rights including the ability to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal exceptions.
• Object to or restrict certain processing activities.
• Request portability of your data in a structured, machine-readable format.
• Withdraw consent where processing is based on consent.

11. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so that we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page. We encourage you to review this Policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please use the contact details provided on our website to get in touch with us.